![]() ![]() If you can not find the log file and are using Windows 10 try locating it here - C:\Program Files\Wizards of the Coast\MTGA\MTGA_Data\Logs\Issue Report.For Steam users, log files will typically be in C:\Program Files (x86)\Steam\steamapps\common\MTGA\MTGA_Data\Logs.Find the log file for the relevant date & time and send us that file. Navigate in Windows Explorer to your MTG Arena install folder (typically C:\Program Files\Wizards of the Coast\MTGA\MTGA_Data\Logs\Logs.If you have logged out of the client since the problem happened:.Beneath this text you will see a URL and a button that states Capture Log. A ttaching your log file will provide additional helpful information. Selecting this option, will generate a second screen stating Please report any issues using the link below. In the Game Options, bottom right side there is a hyperlink looking text that states Report a Bug. Within the Game, select the Gear Icon in the top right of the screen.If you are logged into the client in the same session in which you experienced the problem:.These primarily contain info on events that happen once you've loaded into the game. There are a couple ways to get these: If this prevents you from attaching a log file, please just submit your ticket without the file. Note: When uploading log files to this site, there is a 20 MB size limit per file. If you experience an issue in MTG Arena, an agent may ask you to send a log file (or you can send one proactively to save some time.) Recreate the problem being investigated and send the log for that session following the steps below.Restart the Magic: The Gathering Arena game client.In the Options popup menu, click the View Account link. ![]() ![]() ![]() Click on the Adjust Options gear icon at the top of the Magic: The Gathering Arena home screen.You will also likely need to enable Detailed Logs if you use any community-built tools that look at log file data. An agent may sometimes request that you enable Detailed Logs before sending a log file to them. ![]()
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